IUT Institutional Repository

IUT Institutional Repository is a digital service that collects, preserves, and distributes digital material. Repositories are important tools for preserving an organization's legacy; they facilitate digital preservation and scholarly communication.

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Recent Submissions

Revenue Assurance Practices and Challenges at Fiber@Home Limited
(Department of Business and Technology Management(BTM), Islamic University of Technology(IUT), Board Bazar, Gazipur-1704, Bangladesh, 2025-10-25) Titly, Zunaina Zarin
Executive Summary This report highlights my learnings and experiences as an intern in the Revenue Assurance function at Fiber@Home Limited’s Finance & Accounts department. This report’s objective is to portray a clear and concise overview of the organization, its different departments, and their primary activities, how they conduct their operations, and my activities in this organization. This report will also highlight the details of the workflow of the Revenue Assurance function. This study was conducted using primary and secondary sources of information. Most of the information came from my everyday learning and interactions with people. Additional data was gathered through the company booklet, website, and other relevant materials. Fiber@Home Limited is our country’s first and largest private NTTN(Nationwide Telecommunication Transmission Network) operator. It is the first company in Bangladesh to receive the NTTN license, which makes it the pioneer in the industry. The company provides services for the Government, Mobile Network Operators, ISPs, Cable TV operators, Gateway operators, and other Access Network Service (ANS) operators in the country. It has some associated companies that also work together to strengthen the telecommunications sector of Bangladesh. During my internship, I was primarily involved in the revenue assurance function, where my main role was to learn about the billing process in detail and how to ensure the timely collection of the services provided to various clients of the company. In this report, I will share my internship experience at Fiber@Home Limited.
"Shob Moment a Bkash Payment": Marketing Campaign Analysis for Ramadan-Eid Festive Season
(Department of Business and Technology Management(BTM), Islamic University of Technology(IUT), Board Bazar, Gazipur-1704, Bangladesh, 2025-10-25) Neehal , Sadman Munir
Operational Activity and Compliance Framework for Supply Chain Management of bKash Limited
(Department of Business and Technology Management(BTM), Islamic University of Technology(IUT), Board Bazar, Gazipur-1704, Bangladesh, 2025-10-25) Khan, Rakib Ali
Executive Summary The mobile financial service provider bKash Limited operates as a subsidiary of BRAC Bank Limited while maintaining its position as the largest mobile financial service entity in Bangladesh. The company operates multiple financial services to provide money transfers alongside utility bill payment and mobile recharge functions while also offering savings schemes that advance nationwide financial inclusion. The innovative use of technology combined with a wide agent network enables bKash to provide secure financial services at convenience to millions of people including residents from rural locations and marginalized populations. The alliance with Ant Group (Alibaba Group's affiliate) combined with bKash's leading position in digital financial services enables economic empowerment of the Bangladeshi population. My role in bKash is of an Intern in the Supply Chain Management Department under the Finance and Accounts Division. As an intern, I work with multiple teams within the department. However, my primary activity is to maintain contracts which fall under the jurisdiction of the Supply Chain Governance and Contract Management team and maintaining Procurement Fact Sheet (PFS)s of the Technology and General Procurement team. I have also worked on Comparative Statements (CS) of multiple teams.
Sales and Distribution Strategies of SMC Enterprise Limited : Driving Social Impact
(Department of Business and Technology Management(BTM), Islamic University of Technology(IUT), Board Bazar, Gazipur-1704, Bangladesh, 2025-10-25) Prapon, Sheikh Wasif Wasal
Executive Summary This internship report presents an overview of my professional experience as a Sales Intern at SMC Enterprise Limited, focusing on the organization's strategic sales and distribution operations. The principal aim of the report is to develop the in-depth idea of the company organization and key operations as well as describe business activities of the company and give the overview of my tasks and achievements I have accomplished during the internship period. The report examines the capacity of SMC Enterprise limited, a famous social enterprise in Bangladesh in implementing its sales and distribution strategies to cater the interests of business as well as mobilizing social purpose. It describes main operation processes and underlines that I was engaged in daily sales activities, data treatment, the preparation of offer reports, and stock management. It represents a mixture of personal experience and contact with specialists, the combination of which with … resources found at the company level, and domain websites provides these insights. SMC Enterprise Limited will engage in an effort geared toward alleviating the health of the people, and achieving profitability. The company has taken an economic and a social leading edge in the country in terms of its far reaching product distribution network and marketing approaches that are socially oriented. The internship experience at SMC will enable me to have a clearer picture of how professional workplace dynamics operate, establish efficient communication and reporting techniques, and be exposed to what happens inside a mission-driven organization. As a whole, this internship is not only an important aspect in my academic and professional growth but also provided me with real-life experience, industry knowledge, and vital business skills, which will assist me in the future work.
Optimizing Digital Marketing & Customer Engagement at Panjeree Publications Ltd
(Department of Business and Technology Management(BTM), Islamic University of Technology(IUT), Board Bazar, Gazipur-1704, Bangladesh, 2025-10-25) Tasneem, Taiyeba
Executive Summary This internship report provides an in-depth account of the twelve-week professional engagement at Panjeree Publications Ltd., specifically within the Digital Marketing Department. The internship served as the mandatory requirement of the Bachelor of Business Administration in Technology Management program at the Islamic University of Technology. It offered an invaluable opportunity to connect theoretical understanding of marketing, management, and technology with real-world corporate practices in the publishing sector. The report outlines the organizational structure, core functions, and strategic initiatives of Panjeree, while placing particular emphasis on the digital marketing operations that drive its publishing and retail arms, including PBS Limited. Key areas of work undertaken during the internship include campaign planning and execution, social media management, performance reporting and data analysis, vendor coordination, proposal drafting, and financial documentation. These responsibilities provided direct exposure to digital advertising tools such as Meta Business Manager, reporting through Google Sheets, and coordination of multi-platform content calendars. A comprehensive description of daily activities is presented, highlighting tasks such as launching targeted ad campaigns, boosting content for engagement, preparing campaign performance dashboards, managing financial records of digital expenses, and drafting proposals for both internal projects and third-party collaborations. These tasks not only strengthened technical skills in analytics, content management, and financial reporting but also fostered professional abilities in communication, teamwork, and vendor negotiation. In addition to task-specific learning, the report integrates analytical assessments of Panjeree’s business landscape through SWOT Analysis, PESTEL Analysis, and Porter’s Five Forces, linking the company’s strengths and challenges with the dynamics of the broader publishing industry in Bangladesh. The reflection section emphasizes how this internship nurtured both practical skills and professional maturity, bridging academic concepts of supply chain, marketing, and business strategy with lived corporate experience. In essence, this internship was a transformative journey that enriched my understanding of digital marketing within the publishing industry. It not only enhanced my ability to apply analytical and technical tools but also deepened my appreciation of organizational processes, cross-functional collaboration, and the role of innovation in sustaining competitiveness in a rapidly changing business environment.